Must Know
Essential information about Wapikit, WhatsApp Cloud API, and data privacy
This guide explains how Wapikit connects to WhatsApp, what you need to know about Cloud API, and how we handle your data securely and responsibly.
How Wapikit Works
Wapikit is a fully integrated, AI-native solution built on top of the official WhatsApp Business Platform. Here’s how it all fits together:
Official WhatsApp Integration
Wapikit is an authorized WhatsApp Business Solution Provider (BSP), giving you:
- Verified green tick badge (subject to Meta approval)
- Direct API-level access to WhatsApp
- Fully policy-compliant communication infrastructure
Powered by WhatsApp Cloud API
We run entirely on Meta’s Cloud API so you don’t worry about hosting or updates. That means:
- Faster message delivery
- Support for media, templates, and buttons
- Native session tracking + analytics
Wapikit Architecture
The key parts of our system:
- Wapikit Dashboard: Where you manage everything
- Wapikit API: For automation and custom integrations
- AI Layer: Human-like replies, smart campaigns, auto-tagging
- WhatsApp Cloud API: Final delivery channel to WhatsApp users
Understanding WhatsApp Cloud API
The WhatsApp Cloud API is what powers your business-to-customer conversations at scale.
What is the Cloud API?
- Hosted and maintained by Meta
- Provides secure, reliable access to WhatsApp messaging
- Supports templates, interactive elements, read receipts, and media
- Optimized for speed, uptime, and low-maintenance scaling
Cloud API vs On-Premises API
Feature | Cloud API | On-Premises API |
---|---|---|
Hosting | Meta-hosted | Self-hosted |
Setup time | Fast (hours) | Complex (weeks) |
Maintenance | Auto-updated | Manual |
Scaling | Built-in | DIY |
Cost structure | Simple + transparent | Complex billing |
Wapikit is built exclusively on the Cloud API to give you best-in-class performance and simplicity.
Benefits of Cloud API via Wapikit
- ⚡ Quick setup: Start in hours, not weeks
- 🔄 Auto-updates: Always latest features
- 📊 Scalable: Works for 10 or 10 million messages
- 🔐 Secure: Hosted by Meta, integrated by Wapikit
- 📈 Integrated insights: Track replies, views, conversations easily
Upcoming: Credit Line Sharing
You’ll soon be able to:
- Pay directly via Wapikit for WhatsApp messages
- Get unified billing + better volume discounts
- Set monthly spend limits, recharge via credits
- Track per-campaign spend with built-in analytics
- Simplify compliance and reporting
What’s Coming Next
We’re constantly improving Wapikit to help you market smarter:
- Smarter AI: More intelligent conversation handling + auto follow-ups
- Deeper insights: Campaign analytics, customer behavior heatmaps
- E-commerce flow: Add-to-cart, browse, purchase inside WhatsApp
- Multi-channel messaging: WhatsApp + future Instagram and more
- CRM integrations: Sync with your existing systems
Data Privacy & Security
Wapikit is built with privacy and compliance at its core.
Data Protection
- Encrypted storage (AES-256)
- Encrypted transit (TLS 1.2+)
- Role-based access controls
- MFA for internal systems
- Continuous backups + monitoring
Data Usage Policy
We don’t sell, rent, or train AI on your private data.
- Your data is only used to provide Wapikit services
- No PII is used for analytics or logs
- Conversation content never trains AI without consent
- We follow strict retention policies
Compliance Standards
- GDPR-compliant
- CCPA-ready
- WhatsApp Business Policy-aligned
- Internal security training + audits
- Transparent terms & privacy policy
Your Security Checklist
- Use strong, unique passwords
- Enable 2FA
- Rotate API keys regularly
- Remove old team members’ access
- Monitor login activity
- Report suspicious behavior immediately
WhatsApp Business Policy Compliance
Wapikit helps you follow Meta’s rules without the guesswork.
- ✅ Pre-approved message templates
- ✅ Opt-in tracking + audit logs
- ✅ Quality rating monitoring
- ✅ Session window enforcement
- ✅ Built-in compliance alerts
You are still responsible for following WhatsApp’s business policies.
Read more: WhatsApp Business Platform Guide
Need Help?
Check Knowledge Base
Visit Knowledge Base for guides, FAQs, and tutorials.
Talk to Support
Reach us at [email protected] or use the live chat widget inside your dashboard.
Join the Community
Get support and ideas from other builders in our Slack community.