This guide explains how Wapikit connects to WhatsApp, what you need to know about Cloud API, and how we handle your data securely and responsibly.

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How Wapikit Works

Wapikit is a fully integrated, AI-native solution built on top of the official WhatsApp Business Platform. Here’s how it all fits together:
1

Official WhatsApp Integration

Wapikit is an authorized WhatsApp Business Solution Provider (BSP), giving you:
  • Verified green tick badge (subject to Meta approval)
  • Direct API-level access to WhatsApp
  • Fully policy-compliant communication infrastructure
2

Powered by WhatsApp Cloud API

We run entirely on Meta’s Cloud API so you don’t worry about hosting or updates. That means:
  • Faster message delivery
  • Support for media, templates, and buttons
  • Native session tracking + analytics
3

Wapikit Architecture

The key parts of our system:
  • Wapikit Dashboard: Where you manage everything
  • Wapikit API: For automation and custom integrations
  • AI Layer: Human-like replies, smart campaigns, auto-tagging
  • WhatsApp Cloud API: Final delivery channel to WhatsApp users

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Understanding WhatsApp Cloud API

The WhatsApp Cloud API is what powers your business-to-customer conversations at scale.

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What is the Cloud API?

  • Hosted and maintained by Meta
  • Provides secure, reliable access to WhatsApp messaging
  • Supports templates, interactive elements, read receipts, and media
  • Optimized for speed, uptime, and low-maintenance scaling

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Cloud API vs On-Premises API

FeatureCloud APIOn-Premises API
HostingMeta-hostedSelf-hosted
Setup timeFast (hours)Complex (weeks)
MaintenanceAuto-updatedManual
ScalingBuilt-inDIY
Cost structureSimple + transparentComplex billing
Wapikit is built exclusively on the Cloud API to give you best-in-class performance and simplicity.

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Benefits of Cloud API via Wapikit

  • ⚡ Quick setup: Start in hours, not weeks
  • 🔄 Auto-updates: Always latest features
  • 📊 Scalable: Works for 10 or 10 million messages
  • 🔐 Secure: Hosted by Meta, integrated by Wapikit
  • 📈 Integrated insights: Track replies, views, conversations easily

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Upcoming: Credit Line Sharing

Launching soon — no more juggling Meta billing!
You’ll soon be able to:
  • Pay directly via Wapikit for WhatsApp messages
  • Get unified billing + better volume discounts
  • Set monthly spend limits, recharge via credits
  • Track per-campaign spend with built-in analytics
  • Simplify compliance and reporting

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What’s Coming Next

We’re constantly improving Wapikit to help you market smarter:
  • Smarter AI: More intelligent conversation handling + auto follow-ups
  • Deeper insights: Campaign analytics, customer behavior heatmaps
  • E-commerce flow: Add-to-cart, browse, purchase inside WhatsApp
  • Multi-channel messaging: WhatsApp + future Instagram and more
  • CRM integrations: Sync with your existing systems
Want early access to new features? Just email us at [email protected]

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Data Privacy & Security

Wapikit is built with privacy and compliance at its core.

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Data Protection

  • Encrypted storage (AES-256)
  • Encrypted transit (TLS 1.2+)
  • Role-based access controls
  • MFA for internal systems
  • Continuous backups + monitoring

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Data Usage Policy

We don’t sell, rent, or train AI on your private data.
  • Your data is only used to provide Wapikit services
  • No PII is used for analytics or logs
  • Conversation content never trains AI without consent
  • We follow strict retention policies

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Compliance Standards

  • GDPR-compliant
  • CCPA-ready
  • WhatsApp Business Policy-aligned
  • Internal security training + audits
  • Transparent terms & privacy policy

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Your Security Checklist

  • Use strong, unique passwords
  • Enable 2FA
  • Rotate API keys regularly
  • Remove old team members’ access
  • Monitor login activity
  • Report suspicious behavior immediately
Keep your team tight, your access clean, and your data safe.

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WhatsApp Business Policy Compliance

Wapikit helps you follow Meta’s rules without the guesswork.
  • ✅ Pre-approved message templates
  • ✅ Opt-in tracking + audit logs
  • ✅ Quality rating monitoring
  • ✅ Session window enforcement
  • ✅ Built-in compliance alerts
You are still responsible for following WhatsApp’s business policies.
Read more: WhatsApp Business Platform Guide

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Need Help?

1

Check Knowledge Base

Visit Knowledge Base for guides, FAQs, and tutorials.
2

Talk to Support

Reach us at [email protected] or use the live chat widget inside your dashboard.
3

Join the Community

Get support and ideas from other builders in our Slack community.
You’re now equipped with everything you need to run a secure, scalable WhatsApp operation using Wapikit.