Wapikit isn’t just automation — it’s an intelligent AI-native engine that feels human, thinks contextually, and responds like your best teammate.
💬 AI Auto-Replies (Beta)
Wapikit responds to customer messages within 1 minute, automatically.
Understands Intent
AI understands the full context of the user’s message, whether it’s a query, a complaint, or an order.
Personalized, Relevant Replies
Responses are tailored using customer profile memory and your business tone.
🧠 Conversation Summarization
- Pulls out key takeaways
- Labels intent and themes
- Helps team members understand context before jumping in
Every chat has a Summarize button — AI distills hours of chat into actionable insights.
🗂️ Smart Suggestions & AI Prompts
- Reply faster with appropriate tone
- Maintain brand consistency
- Avoid repetitive typing
📊 Campaign Insights (Coming Soon)
- Audience sentiment
- Segment-wise performance
- CTA click heatmaps
- Time-slot conversion patterns
🔍 Context-Aware Customer Memory
Wapikit remembers every detail:- Customer name, past purchases, recent questions
- Preferences pulled from campaigns and messages
- Smart tagging applied based on conversations
This memory is used by the AI to keep conversations emotionally intelligent and business-aware.
🧠 Powered by Knowledge Base
Your Knowledge Base feeds Wapikit AI its brain.- Upload URLs, documents, or plain text
- AI will index and reference this for auto-replies
- Every team has a tailored KB; nothing generic
🌟 Proactive by Design
Unlike other tools, Wapikit doesn’t wait for manual prompts. It thinks like a human:- Notices drops in conversion? Suggests template tweaks
- Sees high bounce rate? Flags contacts and suggests segmentation
- Recurring queries? Auto-learns and creates FAQ automations
Wapikit’s AI behaves like a full-time teammate — always on, always learning.