You’re just a few steps away from AI-powered customer conversations and automated WhatsApp campaigns. This guide will help you go live—fast.

1

Sign Up & Onboard

Start by creating your account on Wapikit.

Wapikit Signup Screen

Once you sign up, follow the onboarding steps. Wapikit will collect your business website and data to personalize your setup automatically.

2

Connect WhatsApp Business

During onboarding—or later from your dashboard—you’ll be prompted to link your WhatsApp Business Account.

If you’re stuck, follow our step-by-step WhatsApp Integration Guide.

3

Review the Smart Tips on Dashboard

We recommend reviewing the quick setup tips shown on your Wapikit dashboard.

Your personalized Quickstart tips on the dashboard

These are auto-generated based on your business context and guide you toward the next most useful actions.

4

Power the AI with Knowledge

Head over to the Knowledge Base and add your public website, help docs, or product info.

This fuels the Wapikit AI to respond with high accuracy.

The better your Knowledge Base, the smarter and more helpful your replies.

Read the Knowledge Base Setup Guide for full instructions.

5

Explore Your Inbox

Jump into the Inbox to see how Wapikit’s AI responds instantly (under 1 minute) to every customer query.

You can jump in manually anytime, assign chats, or let the AI handle it fully.

Enable AI Auto-Reply from the top of the inbox

AI Auto-Reply is only available on premium plans. Make sure to toggle it on from your inbox screen.

6

Import or Add Your Contacts

You can start building your audience by:

  • Adding contacts manually
  • Importing a CSV
  • Syncing from existing sources (coming soon)

Wapikit’s smart onboarding already created some sample Lists and Tags to help you get started.

7

Create Your First Campaign

Go to Campaigns → Create Campaign, pick your template, choose a list, personalize the content, and hit launch.

See the Campaign Creation Guide to walk through each step.

8

Invite Your Team & Set Roles

Invite your teammates and assign the right roles using Wapikit’s Role-Based Access Control system.

Read the guide: Create & Manage Roles

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That’s it!

You’re now ready to:

  • Let AI handle customer queries
  • Send your first WhatsApp campaign
  • Scale your operations with fewer resources

If you need help at any point, reach out at [email protected] or join the community.