Once you sign up, follow the onboarding steps. Wapikit will collect your business website and data to personalize your setup automatically.
2
Connect WhatsApp Business
During onboarding—or later from your dashboard—you’ll be prompted to link your WhatsApp Business Account.If you’re stuck, follow our step-by-step WhatsApp Integration Guide.
3
Review the Smart Tips on Dashboard
We recommend reviewing the quick setup tips shown on your Wapikit dashboard.
Your personalized Quickstart tips on the dashboard
These are auto-generated based on your business context and guide you toward the next most useful actions.
4
Power the AI with Knowledge
Head over to the Knowledge Base and add your public website, help docs, or product info.This fuels the Wapikit AI to respond with high accuracy.
The better your Knowledge Base, the smarter and more helpful your replies.
Jump into the Inbox to see how Wapikit’s AI responds instantly (under 1 minute) to every customer query.You can jump in manually anytime, assign chats, or let the AI handle it fully.
Enable AI Auto-Reply from the top of the inbox
AI Auto-Reply is only available on premium plans. Make sure to toggle it on from your inbox screen.
6
Import or Add Your Contacts
You can start building your audience by:
Adding contacts manually
Importing a CSV
Syncing from existing sources (coming soon)
Wapikit’s smart onboarding already created some sample Lists and Tags to help you get started.
7
Create Your First Campaign
Go to Campaigns → Create Campaign, pick your template, choose a list, personalize the content, and hit launch.See the Campaign Creation Guide to walk through each step.
8
Invite Your Team & Set Roles
Invite your teammates and assign the right roles using Wapikit’s Role-Based Access Control system.Read the guide: Create & Manage Roles
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